Q. What is the difference between Medicare and Medicaid?
A. Medicare is a federally administered health insurance program for people ages 65 and older. Medicaid is a state administered program which pays medical costs for the financially indigent regardless of age.
Q. How can one find out if s/he would qualify for Medicaid?
A. Our business office would be glad to answer your questions regarding Medicaid eligibility and to assist you in the application process.
Q. Can family members enjoy a meal with their loved ones?
A. Socialization with the loved one or friend contributes to a positive dining experience for our residents. Therefore, families are invited to enjoy one complimentary meal per day with their loved ones.
Q. Does the facility provide regular dental and podiatric checkups for its residents?
A. Each resident is seen at least once a year by a dentist and a foot doctor.
Q. Does your Activities program offer bus trips or outings?
A. Our Activities department plans bus trips monthly throughout the year.
Q. How often do attending physicians visit their patients, and is there a physician in-house every day?
A. An attending physician must visit a newly admitted patient within 48 hours of admission, and then at least every 30 days thereafter. Although physicians are not on the premises every day, they are always available and on-call whenever needed.
Q. When are your visiting hours?
A. Families and visitors are welcome to visit their loved ones anytime. We do not have posted visiting hours.
Q. Why are a Medicare patient’s therapies discontinued at some point?
A. Medicare guidelines state that physical, occupational, and speech therapy must be based on one’s functional progression. If a patient ceases to make further progress with the continued use of therapy, s/he must be discharged from therapy and, consequently, Medicare coverage must be discontinued.
However, therapy may resume if the patient has a functional decline either from a medical event or from a general decline.
Q. How frequently are therapies provided?
A. Most therapy patients who do not require additional speech and swallowing attention will receive 11 sessions a week (i.e., physical therapy and occupational therapy for 5 days a week plus one additional session during the weekend from either discipline).
Q. What is the average length of stay for rehab patients?
A. The average length of stay for our short-term rehab patients is 18 days. The average length of stay for all rehab patients is 35 days.
Q. Is your facility family or chain-owned?
A. Park Avenue has been family-owned and operated since 1953.
Q. What happens if my loved one and her roommate are not compatible?
A. We make every effort to ensure roommate compatibility for all of our residents.
Where two residents sharing a room are not an ideal match, every effort will be made to locate more suitable roommates and to facilitate an appropriate room transfer as soon as possible.